E-mail Spam Filtering: LSU Overview

General Information

LSU Faculty, Students & Staff may notice that they are receiving valid e-mail messages in their Junk E-mail / Spam folder.  

The reason this is occurs is due to the Spam Filtering that is being performed on the e-mail messages that are delivered to ALL LSU.EDU e-mail accounts.
 

Spam Filtering Options

LSUMail:   (LSU Faculty, Staff, & Student E-mail)

• EOP (Exchange Online Protection) - This is a Microsoft service. All e-mails sent to <pawsID>@lsu.edu will be analyzed by EOP, which will move suspicious messages into the user's "Junk E-mail" folder for LSUMail users.
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Spam & Junk Mail Settings

All users can also manage their own spam & junk mail filtering settings within their individual mail client. 

• LSUMail: Configure Safe & Blocked Senders  
• LSUMail: Report Junk E-mail from Your Mailbox 
• Mac Mail: Managing Spam & Junkmail

For more information about e-mails that are filtered, see: Security: Types of Phishing Scams & How to Recognize Them.

For more information about how to block or allow (junk email settings), see: Block or allow (junk email settings).

Use the junk mail settings and safe/blocked senders lists to manage spam and junk mail. Spam messages should not be reported as phishing. Reporting a spam or junk message as phishing will not prevent similar messages from reaching your inbox. For messages that are potentially malicious, please report them to LSU IT Security via the Report Phishing options in Outlook. More information on how to report phishing can be found here.

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