E-mail Spam Filtering: LSU Overview

General Information

LSU Faculty, Students & Staff may notice that they are receiving valid e-mail messages in their Junk E-mail / Spam folder.  

The reason this is occurs is due to the Spam Filtering that is being performed on the e-mail messages that are delivered to ALL LSU.EDU e-mail accounts.
 

Spam Filtering Options

LSUMail:   (LSU Faculty, Staff, & Student E-mail)

• EOP (Exchange Online Protection) - This is a Microsoft service. All e-mails sent to <pawsID>@lsu.edu will be analyzed by EOP, which will move suspicious messages into the user's "Junk E-mail" folder for LSUMail users.
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Spam & Junk Mail Settings

All users can also manage their own spam & junk mail filtering settings within their individual mail client. 

• LSUMail: Configure Safe & Blocked Senders  
• LSUMail: Report Junk E-mail from Your Mailbox 
• Mac Mail: Managing Spam & Junkmail

For more information about e-mails that are filtered, see: Security: Types of Phishing Scams & How to Recognize Them.

For more information about how to block or allow (junk email settings), see: Block or allow (junk email settings).

The LSU IT Security and Policy (ITSP) Team has deployed Cofense Reporter, an application that provides users the ability to report suspicious e-mails to the ITSP team quickly and efficiently. The application is available for all @lsu.edu mailboxes automatically. For more information on how to use this utility, click here. 

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